All of the designs in our Etsy shop are custom made and are non-refundable. We make every effort to ensure you are happy with your purchase and if item(s) arrive damaged I will happily fix them for you. Please send me a convo within 7 days of receiving the item. We do supply a small set of crystals should they come away and these can be easily affixed back using standard super glue.
We take every step possible to ensure that all of our items are of the correct size so that you will be happy with the fit. Once an item is complete, photo's are sent for visual confirmation and approval prior to them being shipped out.
For all items returned to us, their is a restocking fee of 20%.
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